Support Centre
Operational help without the noise.
How does Offshore Fly make a decision?
The app compares available forecast evidence with the configured mission limits and explains the principal limiting factors.
Why is marine data unavailable?
Wave information is shown only when the data provider returns valid marine coverage. Offshore Fly does not fabricate wave values.
How do I restore Professional Access?
Open Professional Licence and select Restore Purchases while signed in with the Apple Account used for the subscription.
How do I cancel?
Open iPhone Settings, tap your name, choose Subscriptions and select Offshore Fly.
How do I report a problem?
Include the app version, iOS version, device, selected location, forecast time and relevant screenshots.
Talk to support.
Email is the fastest channel during the launch period.
For immediate operational safety concerns, follow your employer’s procedures and approved sources. Do not wait for application support.